Tl dr: coincidences are funny, customer support should be considered for these kinds of things, etc. Might pull the trigger on that Stream Deck XL now. I almost never think about customer support for my products, frankly I almost never need them, but every time I have I'm so glad it's there and tend to factor that in to every purchase decision going forward. It was so much nicer then trying to track down some replacement parts on eBay. It wasn't my fault nor Corsair's (outside 3rd party), but I was so happy to know that they'll just send certain parts to you for free, simply asking for an address to send to you and some basic identifying information (in the case of keycaps, up to 5). Just yesterday I found myself suddenly needing a few replacement keycaps. it's one of those, "not important.until it is" kinda deals. I'm still rocking those today.Ī thing not mentioned is the support for these peripherals. I replaced them with a Logitech G502 mouse and Corsair K95 RGB (the last one, with the 18 macros). I flipped it a little while later, alongside with a mouse from them as well. Maybe they reused the naming convention? I don't know. It also weirdly had Kailh blues and I never knew that it had hot swappable key switches. If I remember correctly they had less competition at the time, which would explain the price then. Back then, it was about $50, before shipping and taxes, but it was a solid pick at the time even despite the price. Weirdly enough, I had a k552 as my first mechanical keyboard.
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